1. Introduction
Rentlize Inc. ("Rentlize," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at rentlize.com and use our cloud-based car rental management platform (collectively, the "Service").
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, company name, phone number, and password when you create an account.
- Business Data: Vehicle details, customer records, reservation data, invoices, and payment information you enter into the platform.
- Payment Information: Billing address and payment method details. Payment processing is handled by our third-party payment processors; we do not store full credit card numbers.
- Communications: Messages you send to us through our contact form, email, or support channels.
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, clicks, session duration, and referral sources.
- Device Information: Browser type, operating system, device type, screen resolution, and IP address.
- Cookies and Tracking: We use cookies, pixels, and similar technologies. See our Cookie Policy for details.
3. How We Use Your Information
- Provide, operate, and maintain the Service.
- Process transactions and send related notices.
- Send administrative communications, updates, and security alerts.
- Respond to your inquiries and support requests.
- Analyze usage patterns to improve features and performance.
- Detect, prevent, and address fraud or technical issues.
- Comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors who help us operate the Service (hosting, analytics, payment processing, email delivery).
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you have given explicit permission.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain data as required by law or for legitimate business purposes such as resolving disputes and enforcing agreements.
6. Data Security
We implement industry-standard technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request that we delete your personal data, subject to legal obligations.
- Portability: Request a machine-readable copy of your data.
- Opt-Out: Opt out of marketing communications at any time.
To exercise these rights, contact us at privacy@rentlize.com.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable privacy laws.
9. Children's Privacy
The Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Rentlize Inc.
Email: privacy@rentlize.com